B9 Beverages Private Limited (“Hamster spirits” “we” or “us”) recognises the importance of protecting personal details and information. This privacy policy (“Privacy Policy”) describes and will help You understand how Hamster spirits collects, uses and discloses Your information in connection with providing You with access to and use of our Website www.hamsterspirits.com We understand that You care how information about You is used and shared, and we appreciate Your trust that we will do so carefully and sensibly. This Privacy Policy describes our practices in connection with privacy and the Personally Identifiable Information (as defined below) that we collect through the Website. Except as indicated below, this Privacy Policy does not extend to the collection, use or disclosure of information by any of our affiliates or by other third parties on any websites other than the Website.
By accessing and/or using Website, You agree to all the terms and conditions of this Privacy Policy. We may change this Privacy Policy from time to time and without prior notice. If we make a change to this Privacy Policy, it will be effective as soon as we post it, and the most current version of this Privacy Policy will always be posted under the Privacy Policy tab of the Website. If we make a material change to this Privacy Policy, we may notify You of the same. You agree that You will check this Privacy Policy periodically. By continuing to access and/or use the Website, including after we make changes to this Privacy Policy, You agree to be bound by the revised Privacy Policy. If You do not agree to the revised terms of the Privacy Policy, You agree to discontinue using the Website.
This Website is not directed to, and we do not knowingly collect personal information from, persons under the age of 25. If you are under 25 years of age and have entered this Website by providing a false date of birth, you must immediately leave this website. Under no circumstances may you use this Website or submit personal information to us if you are under 25 years of age. We are committed to compliance with all applicable regulations, laws, and rules.
This Website is not directed to, and we do not knowingly collect personal information from, persons under the age of 25. If you are under 25 years of age and have entered this Website by providing a false date of birth, you must immediately leave this website. Under no circumstances may you use this Website or submit personal information to us if you are under 25 years of age. We are committed to compliance with all applicable regulations, laws, and rules.
Information We Collect Through Website
Personal Identifiable Information (or “PII”) means and includes information that identifies You as an individual. In order for You to take advantage of benefits provided through the Website (for example, to use the Services offered on the Website), we may require that You furnish certain PII. For example, we may ask You to complete a registration form that asks for contact information such as Your name, date of birth, telephone / mobile number, and email address or an order form that asks for financial information like Your credit card number, expiration date, security code / CVV number and billing address. Your PII may also be obtained by us during the KYC process, which is to be used by us, in order to verify Your identity and age.
For enabling You to make payments using our services at the Website, our payment gateway may, upon Your consent, store Your financial information such as details of Your bank account (including but not limited to, the account holder’s name, account name, account number, sort code, online banking PIN, transaction authentication number) or details mentioned on Your credit or debit cards or other payment instruments, that are required for a successful transaction. Note that at no point in time will Your security code / CVV number of Your credit card be stored by our payment gateway. We will ensure that Your PII which You have shared with us, including Your bank details, are kept safe and not shared with any third parties (except as required for the purpose of completing a transaction initiated by You on our Website),without Your prior consent.
Additionally, when You transact on the Website, we may collect certain consumer information (such as your transactions, rewards redeemed, and relevant promotion codes). If You communicate with us by email, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as PII. You may choose not to provide us with certain personal information. In such an event, You can still access and view much of the Website except for age gating. In addition, You can choose not to provide certain optional information, but then You might not be able to take full advantage of many of the features on the Website.
Non-Personally Identifiable Information (or “Non-PII”) is aggregated information, demographic information and any other information that does not reveal Your specific identity. Through Analytics, this could include Advertising Features including Demographics & Interest reporting, Remarketing, GDN Impression Reporting and Campaign Manager Integration. We and our third-party service providers may collect Your Non-PII, including information about the device You are using in accessing and/or using the Website, information from referring websites, and Your interaction with the Website. We and our third-party service providers also may aggregate PII in a manner such that the end-product does not personally identify You or any other user of the Website, for example, by using PII to calculate the percentage of our users who have a common location.
A cookie is a small piece of data that is sent to Your internet browser and stored on Your computer’s hard drive, and that delivers information about You and Your activity on a web browser so it can be later read back from that browser. Pixel tags and web beacons are small graphic files that can function in various ways (such as allowing us to track how You view an email that we send You and track Your activity on the web browser) and are commonly used in conjunction with cookies. We, our third-party service providers and the third parties listed under the section “How We Use The Information We Collect”, may use cookies, pixel tags, web beacons, and other similar technologies to better serve You with more tailored information and facilitate Your ongoing use of the Website. If You do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows You to decline the use of cookies. Cookies take up minimal room on Your device and cannot damage Your device’s files. Cookies work by assigning a number to the user that has no meaning outside of the assigning website.
Tracking information is automatically collected and stored as You navigate through the Website, including but not limited to, browser type, pageviews, Internet Protocol address (“IP Address”), referring/exit pages, information about how You interact with the Website’s pages, third party links, and traffic and usage trends on the Website.
IP Addresses are the Internet Protocol addresses of the computer and/or mobile that You are using. Your IP Address is automatically assigned to the computer that You are using by Your internet service provider (“ISP”). Your IP Address is identified and logged automatically in our server log files whenever You visit the Website, along with the time(s) of Your visit(s) and the page(s) of the Website that You visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites.
When You use the Website through Your smartphone or other mobile device(s), we automatically collect the device type and advertising identifier, a unique identifier generated within the device, and we may store this information.
In the case of telephonic conversations between the customer and contact centre agent , conversations may be recorded for feedback & service quality improvement purposes.
In this Privacy Policy, the term “Applicable Laws” shall mean all treaties, statutes, enactments, acts of legislature or parliament, laws (including rules of equity), codes, ordinances, rules, bye-laws, regulations, notifications, guidelines, policies, directions, directives and orders, decisions, decrees, permits, licenses, consents, approvals or other authorizations of any governmental authority, statutory authority, regulatory authority, tribunal, board or court in India, as amended or implemented from time to time.
Notwithstanding anything provided in this Privacy Policy, we shall, at all times, comply with the provisions contained in the Information Technology Act, 2000 and the statutory rules framed thereunder, from time to time, and also with all other laws, rules and regulations, whether already in force or which may be enacted anytime in future, pertaining to data security and management, data storage, sharing and data protection, in addition to the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016,including all rules, regulations, policies, manuals, procedures, guidelines, specifications, standards and directions issued by Unique Identification Authority of India (“UIDAI”).
A. Personal Identifiable Information
